Sules Collision Center - Sule's Collision Center - Do Not Use

Philadelphia, Pennsylvania 0 comments

When I picked up my 2011 Corolla at Sule's Collision Center I initially saw my car from the front view in Sule's lot. It appeared that everything looked great so I signed-off the check and took my car home. After dinner both my husband and I then when out to inspect all of the repair work that Sule's Collision Center did and found that the following discrepancies:

* the bumper was not put on correctly;

* the clip on the driver's side fender well was not clipped in place;

* the lower grill was not connected on the bottom at all;

* there was a gap between the bumper and headlamp on the passenger's side;

* the bumper was misaligned on the passenger's side around the wheel well;

* the paint on the bumper was still "tacky;

* And there is a "glob" of paint on the passenger's side rocker panel.

Aside from all of this one of the repair personnel at Sule's attempted to punch out a slight dent in my rear quarter panel which now looks worse than the original slight dent. This had nothing to do with this claim and I NEVER gave this collision center permission to repair this slight dent which is now very noticeable. When I asked Mr. Sule why his personnel went into my trunk and attempted to repair this dent, Mr. Sule denied that he or his personnel ever did this additional damage to my vehicle. It is apparent that Mr. Sule does not know what work is being completed by his staff.

When I contacted my adjuster, he agreed that Sule's did not finish the job and that the car should have not been released to me in this unfinished condition. My auto agency requires that I needed to take the car back to Sule's to have them finish the job and that they guarantee their work, but since Sule's did additional damage to my car I refused to take it back there for re-work. I choose to have the work repaired at my auto dealer where I purchased my car and to pay out-of-pocket.

When the professionals at Bennett Collision Center removed my bumper cover and the headlight, they had to replace & readjust all of the headlight mounting hardware, reinstall and aim the headlight, realign the upper support on the right fender, reinstall the bumper cover and reinstall the grill assembly correctly. What a big differnce between the two collision centers.

Bottom line - do not take you vehicle to Sule's Collision Center for any reason - you will be sorry!

Review about: Collision Work.

You May Also Like

Maaco Botched my paint job, damaged my Jeep, took 3x as long, and magically offered me a lower price the day I picked it up, IF I PAID IN CASH. Maaco "So, first off, I have used Maaco before, with GREAT results at that. This time however, for the second 1997 Wrangler I have had painted by them, this was a..." Read more Auto Glass Now - DON'T TAKE YOUR CAR HERE!! Auto Glass Now "Took my Lexus to have front windshield replaced after poor experience with Safelite. I made appointment prior day, and arrived at scheduled time. Waited 3 hours only to be told..." Read more Mavis Discount Tire - Botched Alignment Mavis Discount Tire "I bought 2 new tires elsewhere because the last time I bought tires there they put the wrong size on. Mavis did an alignment on the vehicle & 5 weeks..." Read more Blue Beacon - Not happy at all Blue Beacon "Stopped at the beacon at effingham il tonight.l literally got out before pulling in and asked them not to use acid on my truck or trailer.which had just been polished..." Read more Clay Cooley - Crooks Clay Cooley "I bought a car with them and they knew of my credit situation. I had a bankruptcy and they had the paperwork. They got me approved anyway, I signed for..." Read more The Cover Guy -  Warranty  and poor quality The Cover Guy "I bought a cover from this company.After about 8 months of having it I noticed it started to have an intention on it .It called them and was told to..." Read more 24 Hour Wristbands - Lanyards are USELESS 24 Hour Wristbands "I ordered 500 lanyards for one of my good customers from them, and they SUCK! Within days of using them the logos rub off the fabric. Their response is "these..." Read more Energizer - Peeling batteries Energizer "I spent over $20 for four double A rechargeable Energizer batteries. However after a month of using them lightly the top casing started to peel off and the casing all..." Read more